FAQ's

I can purchase a wooden pallet and cardboard box for $20; why would I want to spend more on plastic?

A wooden pallet and gaylord have one, possibly two, uses, and then you have to determine how to dispose of them when they're no longer viable. Plastic containers and pallets have a life cycle of over five years, and when they are no longer viable, they can be recycled into new products.

Do you have these containers and pallets in stock?

Yes, we keep a minimum of 1 truckload of each standard size in stock with a 72-hour turnaround for shipping.

Do you have minimum order quantities?

There are no minimum orders.

How long have you been in business?

Since 1991, Extera has been servicing customers with industrial bulk containers and product sales, leasing, and other plastics recycling services.

What type of industrial bulk containers & products do you sell, refurbish, and/or recycle?

Extera carries a wide array of new, used, and refurbished industrial containers and products from top manufacturers, as well as our own proprietary products. Containers come in a variety of footprints and categories, including collapsible containers, metal bulk bins, pallet packs, hopper bottoms, lids, and accessories.

Do you offer volume discounts or custom products?

Yes, we offer volume and custom quotes. Simply fill out our form to receive your personalized quote today.

What types of payments do you accept?

Extera is pleased to accept the following forms of payment: Visa, MasterCard, Discover, American Express, and we offer credit terms. Please contact us to set up terms.

When will my order ship?

Most orders ship within 72 hours, based on availability. For rush orders, please fill out our form to expedite your request.

What is your warranty or return policy?

We're here to help! For detailed policies and instructions, please reach out to us. New items come with a 1-year warranty against manufacturing defects, ensuring you can trust our products. If you need to return a refurbished item, you can do so within ten days of purchase in as-sold condition for credit, with a 20% restocking fee. Please be aware that customers are responsible for freight charges. We're committed to making your experience as smooth as possible.

Do you purchase used industrial bulk containers?

We can purchase your unwanted bulk containers. We offer fair market prices and trade-in programs, giving you credit toward replacement containers. We're here to make the process smooth and beneficial for you.

Do you offer industrial bulk container leasing programs?

Yes, since 1991, we have continued to innovate in industrial container leasing programs. Contact us to discuss our customized leasing programs. Extera works with you to create the best industrial bulk container leasing programs that deliver value throughout the supply chain.

Do you repair bulk containers?

Yes, we can save you significant money by repairing your industrial bulk containers and returning them to you suitable for many more years of service. We review the options with you to ensure optimal efficiencies and cost-effectiveness for your business. Extera works with you to create the best industrial container programs that deliver value throughout the supply chain.

How large are the material handling bulk container and plastic recycling markets?

Global sales of bulk container packaging are projected to be valued at USD $28.7B by 2027. Sales revenue is projected to register a CAGR of 7.8% during the forecast period (2017–2027). Source: Futuremarketinsights.com.

The global plastic recycling market is projected to grow at a CAGR of 6.5% from 2017 to 2023 to reach a market size of USD $53.7B by the end of 2023. Source: Marketresearchfuture.com

Do you provide toll grinding and toll processing services?

Yes, we specialize in efficient toll grinding services using best-in-class equipment to ensure prompt service and high-quality plastic pellets, chips, and flakes. We can grind plastic in any form, size, or thickness and handle any size plastic purge. Our state-of-the-art shredding and grinding systems include advanced safety and metal detection features.

Our toll grinding prices are competitive and depend on the type of plastic material. We pride ourselves on excellent customer service and logistics support. Please note that customers are responsible for freight charges for both delivery and pick-up. We’re here to support your recycling needs every step of the way.

What products do you recycle?

We purchase, process and recycle industrial and post-industrial high-density plastics, resins, foams & more. Our main plastics of focus are HDPE-2, PP-5, Other-07. We buy all plastic purge and scrap to recycle, including PP, PPTF (talc filled), PPMF (mineral filled), PPGF (glass filled), Painted TPO, Unpainted TPO, TEO, TPE, HDPE, HDPE S/F (structural foam), HDPE-HMW, ABS, PC/ABS, PC, PC/PBT, Nylon 6, Nylon 66, Nylon 6 GF (glass filled), Nylon 66 GF (glass filled), Nylon 6 GF+MF (glass and mineral filled), Nylon 66 GF+MF (glass and mineral filled).